Privacy Policy

RS Fuel Station is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide

• Registration Information: Name, email address, phone number, date of birth, driver's license information, and RFID card details
• Payment Information: Bank account details, payment method information (processed securely)
• Profile Information: Profile picture, address, vehicle information
• Communication: Messages, inquiries, and feedback you send to us

1.2 Information Collected Automatically

• Location Data: GPS coordinates and geolocation information for transaction verification
• Device Information: Device type, operating system, unique device identifiers
• Usage Data: Pages visited, features used, time spent on app, clickstream data
• Transaction Data: Fuel purchases, top-ups, amounts, timestamps, and locations
• Log Data: IP address, browser type, referring/exit pages, and access times

2. How We Use Your Information

We use the collected information for:

• Account creation, maintenance, and management
• Processing transactions and top-ups
• Verifying your identity for security purposes
• Preventing fraudulent activities and unauthorized access
• Providing customer support and responding to inquiries
• Improving application features and user experience
• Sending transactional and promotional communications
• Complying with legal obligations
• Analytics and business intelligence
• Creating audit trails and maintaining records

3. Location Data

Our application requires access to your device's precise location to:

• Verify your location during transactions for security
• Enable geolocation tagging on transactions
• Prevent fraudulent or unauthorized transactions
• Provide location-based services

Location data is collected only when you actively use transaction features. You can disable location services in your device settings, but this may prevent certain features from functioning properly.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who provide services on our behalf (payment processors, cloud storage providers, analytics services)
• Business Partners: Fuel station operators, RFID system providers
• Legal Authorities: When required by law or to protect our rights and safety
• Business Transfers: In case of merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your information including:

• SSL/TLS encryption for data in transit
• Secure password hashing and storage
• Access controls and authentication mechanisms
• Regular security audits and updates
• Restricted access to personal information

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain transaction records (typically 7 years)

You can request deletion of your account and associated data, subject to legal and regulatory requirements.

7. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent for location data collection
• Request a copy of your data in a portable format

8. Cookies and Tracking Technologies

Our application may use cookies and similar tracking technologies to:

• Remember your preferences
• Improve user experience
• Analyze usage patterns
• Enable certain features

You can control cookie settings in your browser, though this may affect functionality.

9. Third-Party Links

Our application may contain links to third-party websites and services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's account.

11. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than the Philippines. These countries may have different data protection laws. By using our services, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a new version in the application. Your continued use of the service after changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

RS Fuel Station
Email: support@rsfuelstation.site
Address: Available in the app's contact section
Phone: Available in the app's contact section

14. Data Protection Officer

If you have concerns about how your data is being handled, you may contact our Data Protection Officer through the contact information provided above.